Frequently Asked Questions

MantelMount warrants its products to be free of defects in material and workmanship. In fact, we’re so confident in our manufacturing and quality standards that we offer a Lifetime Limited Warranty on all mounts and accessories! All Mechanical parts are warrantied for life, but for the gas springs which carry a full five (5) year warranty. For more details review our Warranty Policy

MantelMount.com only ships to the United States and U.S. Territories. To place a Canadian order, please visit http://www.MantelMount.ca 

MantelMount Discounted Ground Shipping in the Continental U.S.

We offer discounted GROUND shipping on all U.S. Domestic orders via FedEx or UPS and estimate delivery within 1-5 business days. Our products ship through one or more MantelMount authorized fulfillment warehouses. You should receive your package within 2 - 7 calendar days of the order date depending on the shipping warehouse and destination location.

Shipping to Non-Contiguous U.S. States and U.S. Territories

Shipments to non-contiguous states (Hawaii, Alaska) or off-shore U.S. territories (Puerto Rico, Guam, Northern Mariana Islands, Virgin Islands) will be shipped at standard carrier delivery rates, from the closest warehouse to the delivery address.

Expedited U.S. Shipping

For faster delivery, next day, 2nd day and 3rd day delivery options are available and shipped at standard carrier delivery rates.

Turnaround Time

Orders will be shipped no later than the next business day.  Some orders placed by noon in your local time zone may be shipped the same business day.

We offer a 90 day, no-questions-asked, Money-Back Guarantee for MantelMount units ordered directly on our website! Try our product and if for any reason you're not completely thrilled, just return it within 90-days from your date of purchase to receive a full-refund, no questions asked. Certain conditions apply. For more details review our Return Policy.

First, please review our return policy here. If you qualify for a return, please initiate your return here, or call our Customer Service Center at 800-897-9755 x 1. Thanks!

Most orders are prepared for shipment within hours of being placed.  As a result, all website sales are final.  However, if you recently placed an order that you'd like to cancel, contact customer service at (800) 897-9755 or by clicking here, and we will try and accommodate your request. However if your order is beyond our ability to cancel it, you may still receive a refund by following the Return Policy.

This depends on what you're trying to accomplish with your install and which MantelMount you're considering!

If simply surface-mounting any of our manual pull down mounts to drywall using two standard on center studs 16" apart, accessories are entirely optional and in most cases not needed. If you have more specific mounting requirements or preferences, you may require some of our accessories with the MM340, MM540 or MM700. Use this chart to see if you need to include accessories in your order, and do not hesitate to Contact Us with any questions!

The SBK00 Universal Sound Bar Adapter Kit is the premium choice for mounting the widest number of sound bar types on the market to any MantelMount pull down or motorized bracket. Compatible with sound bars that have mounting holes on the bottom or back, or even no holes at all, the SBK00 also offers great depth adjustments to assure you have the flushest Sound Bar-to-TV appearance possible!

FEATURES:

  • The SBK00 can be used in various configurations to accommodate the widest assortment of sound bars available on the market.
  • The SBK00 is compatible with all MantelMount mounts.
  • The SBK00 can be used with sound bars that have mounting holes on either the bottom or back of the sound bar as well as sound bars with no mounting holes at all.
  • The SBK00 offers a depth adjustment feature that allows the front of most sound  bars to be flush with the front of the TV screen if desired.
  • The SBK00 includes 2 TV brace extenders to accommodate larger televisions with sound bars.
  • The SBK00 offers the ability to fine tune the sound bar tilt for perfect alignment with the TV.


INSTALLATION NOTES:

NOTE: Since the SBK00 Sound Bar Adaptor Kit is designed to accommodate the widest range of TV’s and sound bars, in most cases you will not use all the parts supplied with the kit.

NOTE: If installing a sound bar on your MantelMount mount over a mantel, add another 1.5 inches of clearance between the bottom of sound bar and top of the shelf (mantel).

NOTE: If installing with the RB100 Recess Box, only the Short Depth Support will be used. The Long Depth Support will not be used. 

NOTE: If using the RB100 Recess Box with our horizontal braces, the SBK00 depth adjustment brackets will not work. 

This is a simple-to-install MantelMount add-on accessory which allows you to integrate seamlessly into a custom-built wall opening. Easily fitting between standard or custom stud configurations, The RB100 Recess Box provides a super flush TV-to-wall storage by allowing the MantelMount center arm to now fold into the wall when the TV is in the raised position. The result is concealed mounting hardware and a 1.8 inch flush-to-wall TV storage!(For Mount Models MM815, MM700, MM540 and MM340 ONLY). Please refer to this document for mounting requirements when using the RB100 Recess Box. 

NOTE: If recessing the MM340 or MM540 with the RB100 Recess Box, you will also need to purchase the SSB40 Adapter to have the necessary bolt pattern configuration. The MM700 integrates directly with the RB100 and does not need the SSB40 adapter.  

NOTE: The MM750 Pro Mount includes an attached recess box and does not require any accessories for recessed flush mounting.

Used in conjunction with the MM340 Standard Mount, the MM540 Enhanced Mount and the RB100 Recess Box, the SSB40 serves as a direct replacement for their included wall plate when it can't reach your existing stud placement.

Customers with a single stud centered in the intended mounting area can attach the SSB40 to your MantelMount's lifting arm the same as the wall plate, but the adapter has mounting hole configurations specifically for these single stud installations, as well as installations to large posts or beams (common with outdoor patio installations). The SSB40 is also used in conjunction with the RB100 Recess Box when recessing the MM340 or MM540 Mounts. 

To order an SSB40 Adapter go here

NOTE: This accessory is not needed with the MM700 or MM750 Pro Mounts. 

The MantelMount SBXL Above TV Sound Bar Adapter is all you need for mounting sound bars or center channel speakers above your TV! The SBXL will accommodate sound bars or center channel speakers with mounting holes on the back of the device. All you need to do is attach the SBXL adapter to the top VESA holes on your TV. The MantelMount SBXL Above TV Sound Bar Adapter is compatible with every MantelMount within our current lineup and holds up to 20 lbs.

Features:

  • Two slim brackets that are compatible with most VESA compliant TVs
  • Will accommodate sound bar or center channel speaker placement above the TV
  • Channel slots make for easy adjustability
  • Maximum load of 20 pounds.

NOTE: If mounting a sound bar or center channel speaker below the TV, you'll want to purchase our new SBK00 Universal Sound Bar Adapter Kit!

Used in conjunction with the MM340 Standard Mount and the MM540 Enhanced Mount, these MantelMount paintable covers hide the wall surface mounting hardware.

Features:

- (2) hard covers - paintable to match your wall color
- Adjustable to accommodate a wall plate mounted off center
- Easily cut to run wiring through
- Dimensions: 34"W x 12"H

Order your WPC00 Wall Plate Covers here.

NOTE: 2 covers are automatically included with all MM540 Enhanced Mount and MM700 Pro Mount orders. Covers do not come with the MM340 Standard Mount. Order this SKU as an add-on accessory for your MM340 mount or as a replacement for your MM540 covers. The MM700 has difference sized covers than the WPC00 and are not sold as an accessory.

Most common installations are on a vertical wall, but the AB40 Horizontal Adapter Bracket can serve as a horizontal adapter for the MM340, MM540 and MM700 mounts, providing a 90-degree bridge between their wall plate and the TV mount lifting arm. This allows the wall plate to lay flat on a horizontal surface such as a large shelf or inside a recessed alcove. 

Another application for the AB40 Horizontal Adapter Bracket is as a pass-through support for the when mounting the MM340, MM540 and MM700 mounts to thin brick facades or simulated stone panels made from foam, neither of which are strong enough to support the weight of a MantelMount.

To order an AB40 Horizontal Adapter Bracket go here.

NOTE: The AB40 is not intended for use with the MM750 mount.

TVs that are super thin up top, while thicker at the bottom and with very low mounting holes. tend to wobble when positioning your TV to the desired viewing angle. This is common with many OLED TVs, and most notably LG OLED TVs, no matter the TV mount it's paired with. The GS60 Thin TV Gap Spacer stabilizes the back of these super thin TVs by providing the extra upper support needed. 

The MantelMount Cable Routing Boxes are designed to create a hidden reusable channel to route signal cables through the wall behind a MantelMount. These cable boxes thread into standard two-inch conduit and are attached to studs. When new cables are added in the future, they can easily slide through the large conduit, eliminating the hassle of fishing wires through your wall for external device connections. The Cable Boxes rotate at a 45-degree angle so they can accommodate many configurations. The kit includes two cable routing boxes with a cover for each. Watch the product video for further demonstration! 

NOTE: Metal Conduit Not Included but can be bought at any hardware store. 

Specs: Length 82 mm, Width 60 mm, Height 130 mm

In an existing wall, sometimes a stud is in the way and needs to be cut to make room for the MantelMount RB100 Recess Box. The remaining studs in the wall might be too far apart for the Horizontal Braces (that come standard with each of our MantelMounts) to reach. Our MantelMount RBE10 Recess Box Extenders easily solve this problem because they reach up to 34 inches to align with the nearest studs in the wall for a very easy install. The covers that are included with the RB100 can still be used to cover the RBE10 Extenders, and painted to match the wall.

To order the RBE10 Recess Box Extenders click here.

The SK50 Surface Install Kit offers a more aesthetically pleasing appearance when your installation involves mounting an MM750 Pro Mount onto a wall instead of recessing it within the wall.

The SK50 Kit includes two (2) vanity panels that frame in the flanges for a flush, designer appearance. If surface mounting your MM750 Pro Mount, check out the SK50 Surface Install Kit here.

Of course there are…rather precise ones we might add!
MM340 Standard Mount:  Install Guide
MM440 Standard Mount: Install Guide
MM540 Enhanced Mount: Install Guide
MM700 Premier Mount:  Install Guide
MAX1 Full Motion Mount:  Install Guide
MM815 Motorized Mount: Install Guide
SBK00 Univeral Sound Bar Kit: Install Guide
RB100 Recess Box: Addendum
SSB40 Wall Adapter: Addendum
SBXL Above TV Sound Bar Adapter: Addendum
AB40 Horizontal Adapter: Addendum
GS60 Thin TV Gap Spacer: Addendum

Also check out our quick Top 6 MantelMount Install Tips video! And here is a PDF of the tips for you to print! Focused on the MAX1? Use these tips!

We also have truncated install videos for the MM340MM540MM700 and RB100 that you can watch on their respective product pages under the Videos tab. These install videos will give you a general idea of the major installation steps. 

For starters, try out our MantelMount Install Calculator to see if MantelMount will work with the TV and designated wall space you plan on using!

And if you require more specific mounting requirement specs, check out these docs: 
Non-Recessed MM340, MM540, MM700, MAX1, MM815: If you plan to surface mount your chosen MantelMount (95%+ of our customer installs), then please refer to this document to understand the mounting requirements for those mounts. 

Recessed MM340, MM540, MM700 MM815: If you DO plan on recessing MantelMount into the wall using our RB100 Recess Box in conjunction with either the MM340, MM540, MM700 or MM815, then please refer to this document

MM340 works with TV’s that are 20-90 lbs.

MM540 works with TV’s that are 20-90 lbs.

MM700 works with TV’s that are 30-115 lbs.

MAX1 works with TV's that are 20-90 lbs. 

MM815 works with TV's that are 20-115 lbs.

The most popular TV sizes work with MantelMount!

MM340: 44”-80” and 20-90 lbs

MM540: 44”-80” and 20-90 lbs

MM700: 45”-90” and 30-115 lbs

MAX1: 55"-86" and 20-90 lbs

MM815: 45"-90" and 20-115 lbs

Only an inch or so, but with the MM340, MM540, MM700 and MM815 you will need an additional 3-8 inches between your mantel and MantelMount depending on the size of your mantel. MAX1, due to it's unique design, only requires a rather limited 2 inches of clearance between the mantel and the mount. Please refer to the installation manual for further instruction.

MM340: Up to 27 inches
MM540: Up to 27 inches
MM700: Up to 26 inches (24 inches recessed)
MAX1: Up to 29 inches
MM815: Up to 26 inches

Please refer to this PDF to compare the MantelMount models in detail.

Compatible with the MM340 Standard Mount, the MM540 Enhanced Mount and the RB100 Recess Box, the SSB40 Single Stud Wall Adapter serves as a direct replacement for the included wall plate when it can't reach your existing stud placement or when you want to attach to a single centered stud.

Customers with a single stud centered in the intended mounting area can attach the SSB40 to our lifting arm the same as the wall plate, but the adapter has mounting hole configurations specifically for these single stud installations, as well as installations to large posts or beams (common with outdoor patio installations).

If you would like to order an SSB40 Single Stud Wall Adapter, please click here

NOTE: This accessory is not intended for use with the MM700 and MM750 Pro Mounts.

Indeed there is!

Out of the box, due to our inclusion of sound bar wings which can hold many center speakers and sound bars with your MantelMount. a center speaker can be attached to the MM540, MM700, MAX1 and MM815 as long as the mounting holes of the center speaker are not wider than 40" (1,016mm).

MM340: The MM340 has no available tilt.
MM540: The MM540 has an easily adjustable 9° downward tilt.
MM700: The MM700 has an easily adjustable 9° downward tilt  
MAX1: The MAX1 has no available tilt.
MM815: The MM815 has no available tilt

We have a quick little video on this...check it out here and if it doesn't help, please reach out to us at contact@mantelmount.comor go to our contact us page!

Wood stud frame installation is standard. It’s also possible to install MantelMount onto stone or brick by using concrete anchors (included in the box) with the Lag Bolts {Part 17}, PROVIDED the brick/stone/wall is structurally sound, several inches thick, and can handle five times the weight of the TV and MantelMount. Working with a concrete/masonry professional for this type of installation is recommended.

YES!!!

We sell the RB100 Recess Box, a MantelMount add-on accessory which allows you to seamlessly integrate the MM340, MM540, MM700 and MM815 mounts into a custom-built wall opening. Easily fitting between standard or custom stud configurations, the RB100 Recess Box provides a super flush TV-to-wall storage by allowing the MantelMount center arm to now fold into the wall when the TV is in the raised position. The result is concealed mounting hardware and a 1.8 inch flush-to-wall TV storage! 

NOTE: If recessing the MM340 or MM540 with the RB100 Recess Box, you will also need to purchase the SSB40 Adapter to have the proper bolt pattern configuration to connect the mount to the box. The MM700 and MM815 integrates directly with the RB100 and does not need the SSB40 adapter for connection.

NOTE: If you're recessing an MM815 Motorized Mount, here is an addendum showing you how to attaching the mounts lifting arm to the RB100 Recess Box. 

All you need is to follow the instructions in this addendum right here! :)

Plenty of our customers do! You can see some examples in our customer gallery. It’s possible to install MantelMount onto stone or brick by using concrete anchors (included in the box) with the Lag Bolts {Part 17}, PROVIDED the brick/stone/wall is structurally sound, several inches thick, and can handle five times the weight of the TV and MantelMount. Working with a concrete/masonry professional for this type of installation is recommended. 

NOTE: IF you have a flimsy stone or brick façade, make sure to look at the AB40 Adapter and SSB40 Adapter to assure you have the right accessories for the job. 

What is a great home entertainment setup without a well-thought-out audio strategy?!?

If mounting your sound bar or channel speaker beneath your TV, look no further than our SBK00 Universal Sound Bar Adapter!  We're proud of this solution and know you'll love its design and features.

If mounting a sound bar or channel speaker ABOVE your TV, here is our accessory for that, the SBXL Above TV Sound Bar Adapter

Any questions just ask!

A great move to transition to our push-of-the-button home theater experience!!! If you already own the Original MantelMount(model # TM1A), the MM340 or the MM540, you will require a complete swap as the parts are not interchangeable with the MM815 and the installation math in the clearances are different.  

For MM700 owners it's a bit easier. The MM700 and MM815 share the same wall plate and clearances.  This means that if you have your MM700 wall plate currently installed, you simply have to remove it from the wall and rotate it 180 degrees and essentially mount it upside down, allowing you to use the same mounting holes that you have already drilled into your wall.  In addition, the vertical braces, brace extenders and soundbar attachment are all compatible.  You will not have to remove those components from the back of your TV which makes for an easier installation.Regardless of which MantelMount you own, we highly recommend the MM815! 

Yes! Our AB40 Adapter Bracket will serve as a pass-through support when mounting to thin brick facades or simulated stone panels made from foam, neither of which are strong enough to support the weight of a MantelMount. 

NOTE: The AB40 will also require the purchase of the SSB40 Single Stud Adapter to provide the correct mounting pattern if mounting a MM340 Standard Mount or the MM540 Enhanced Mount to a horizontal surface or stone/brick facade. The MM700 Premier and MM815 Motorized mounts attach directly to the AB40 Adapter Bracket and does not require the SSB40 adapter.

NOTE: The AB40 is NOT intended for use with the MM750 Pro Mount. 

Most common installations are on a vertical wall, but our AB40 Horizontal Adapter Bracket can serve as a horizontal adapter, providing a 90-degree bridge between the wall plate and the TV mount lifting arm. This allows the wall plate to lay flat on a horizontal surface such as a large shelf or inside a recessed alcove. 

NOTE: The AB40 will also require the purchase of the SSB40 Single Stud Adapter to provide the correct mounting pattern if mounting an MM340 or MM540 Mount to a horizontal surface. The MM700 and MM815 mounts attach directly to the AB40 Horizontal Adapter Bracket and does not require the SSB40 adapter. 

NOTE: The MM750 Pro Mount is NOT meant for horizontal mounting.

Yes! If your MantelMount is installed correctly it will not only stay in the down position but you are able to stop it anywhere along the 24-30 inches of vertical travel path and swivel!

If by chance your MantelMount is not staying in the down position, there is an easy fix. When your TV is not staying in the down position and it is at least 20 lbs for the MM340 and MM540 and 30 lbs for the MM700, then please adjust the long bolt inside the center arm to accommodate the weight of your TV.

For the MM340 this is step 5.1 in the install manual.
For The MM540 this is step 5.1 in the install manual.
For The MM700 this is step 5.3 in the install manual.
For the MAX1 this is step 4.1 in the install manual

When you are adjusting the tension, you want the bolt to be traveling up towards your ceiling (the very top of the bolt is for TVs that are 20-30 lbs and the bottom of the bolt is for 90-125 lb TVs). Once you adjust the long bolt, your TV will now stay in any position!

Sure! Compatible with the MM340 Standard Mount and the MM540 Enhanced Mount, the SSB40 Single Stud Wall Adapter serves as a direct replacement for the included wall plate and can attach to our lifting arm the same as the wall plate, allowing for installations to large posts or beams (common with outdoor patio installations). 

If you would like to order a SSB40 Single Stud Wall Adapter, please click here.

NOTE: If you would like to mount the MM700 Premier Mount or the MM815 Motorized Mount to a beam or post, please discuss your install specifics with our product support team first.

Surface mount cable covers can be purchased at your local home renovation store such as Lowe's, or Home Depot and come in a variety of colors and sizes.

• An awl

• A #2 Phillips screwdriver

• An electric drill

• An 11/64” drill bit

• A set of Allen wrenches

• A bubble level

• A stud finder

• A 1/2" open end/box end wrench

• A 1/2" socket wrench

A hack saw, a drywall keyhole saw, a paint brush, and a 1-1/2" hole saw.

A studfinder can be purchased at your local home renovation store such as Lowe's, Home Depot or most hardware stores for under $12.

We recommend using a hand screwdriver as it is possible to over tighten and damage parts with a cordless screwdriver.